We are please to announce that Riviera has taken the top spot in the recent Which? consumer survey on cruising, as the Best River Cruise Operator 2017 and the only river cruise operator to be awarded the prized Which? Recommended Provider accolade. We are especially delighted to hear that Riviera received top marks on value for money.
Riviera achieved a customer satisfaction score of 86%, which places them equal third across the full list of 17 cruise lines surveyed, and they were one of only three cruise lines deemed worthy of the independent Which? recommendation.
Over the years, Riviera has been recognised by many other surveys too, including the British Travel Awards, The Daily Telegraph, The Sunday Times, The Guardian and The Observer. What’s more, 97% of our customers said they would book with us again on Reevoo, an independent provider of verified customer ratings and reviews.