Porthaven Care Homes

Premium quality care homes

porthaven.co.uk
Date Invested
October 2011
Status
Realised

At a glance

> 600
residents in 15 premium quality homes
>20
activities offered to residents
5x
increase in homes built over 6 years

Porthaven builds, owns and operates premium quality care homes for the frail elderly and those living with dementia, focusing on the self-pay market.

Porthaven is committed to offering the highest quality of care, as well as focusing on strong governance processes and the recruitment and retention of the very best staff.

Our partnership

Phoenix invested in Porthaven when founder and CEO John Storey had opened three care homes. There was a significant opportunity to grow the company by acquiring land and building additional top-quality care homes, as well as enhancing the provision of expert care by continuing to hire and train highly motivated staff.

During our investment period, we worked closely with John and his team to increase the number of homes fivefold from three to fifteen, and to transform the sales and marketing capability of the business. During this period of growth, ensuring the highest quality of care was the key priority. Phoenix sold Porthaven in November 2017, generating a return of 5.8x investment.

"Phoenix's style was refreshing. They saw opportunities rather than issues, then worked with us to overcome challenges."

John Storey, CEO of Porthaven